HIGH CONTACT VOLUME
Due to the impact that COVID-19 is having on our Customer Service Operations Team we are only able to support with urgent Emails and Social Messages currently.
We will endeavour to respond to all queries within 10 days.
We have a wide range of FAQ’s in our Help Centre which will be able to assist you.
Our Distribution team are working hard to process all your orders however, we do ask that you remain patient in these busy times. We are also working hard as a business to find a solution to ensure you receive any in-store pre-order you have placed and will update on this as soon as we can.
Please keep an eye on your emails and our social channels for more information.
Due to the Bank Holiday weekend orders may take longer to be packed, shipped and delivered. Delivery timescales apply from the date your item is marked as shipped and you will receive email notifications on the status of your order.
Customer ServiceOpening Hours
Mon-Sat: 9am - 5:30pm
Sun & Bank Holidays: 10am - 5pm
Christmas Day: Closed
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- Other ways to contact us + Email
Emails can take up to 72 hours for us to reply. So if it's something urgent, please contact us by Live Chat.
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