HIGH CONTACT VOLUME
Due to the impact that COVID-19 is having on our Customer Service Operations Team we are only able to support with urgent Emails and Social Messages currently.
We will endeavour to respond to all queries within 5 days.
We have a wide range of FAQ’s in our Help Centre which will be able to assist you.
Our Distribution team are working hard to process all your orders however, we do ask that you remain patient in these busy times. We are also working hard as a business to find a solution to ensure you receive any in-store pre-order you have placed and will update on this as soon as we can.
Please keep an eye on your emails and our social channels for more information.
Customer ServiceOpening Hours
Mon-Sat: 9am - 5:30pm
Sun & Bank Holidays: 10am - 5pm
Christmas Day: Closed
Check your online accountSign-in
- Other ways to contact us + Email
Emails can take up to 72 hours for us to reply. So if it's something urgent, please contact us by Live Chat.
Submit a request
GAME Marketplace sellers
To find out how to contact a seller please click here.
GAME Technical Product Support Guides
Need help with setting up or troubleshooting your new purchase?